
Susie Ross
For Further Information about Restaurant Training:
Call (720) 203-4615
or email.

My specialty is empowering your wait staff to provide the best possible customer service, making the face of your restaurant shine. I'll work with your wait staff to increase check averages, tips, profit and customer retention through an attitude of personal accountability.
A guest's impression of your restaurant is entirely in the
hands of your wait staff.
The economy is making a come-back!
Waiter Training is STILL offering its own
Stimulus Plan
30% OFF YOUR TOTAL TRAINING BILL!
Call for details:
720.203.4615
Economy got you down? Me, too! Let's do something about it and stimulate our economy!
I know everyone would like to offer training to their staffs - now is the time to do it! You need business; I need business. For a limited time, I'm offering a 30% discount on all training.
Keep your great attitudes going and we'll get through these difficult times!
"That which does not kill us..."
"I thought this was going to be a boring lecture; instead, I had fun
and I learned some new stuff! And it works!"
-Mike M.
Server, Caps on the Water
St. Augustine, FL
"I always believe you can learn something new and I
did. The added bonus was that it was fun."
-Christine L.
Server, Bravo!
Taos, NM
Colorado Springs, CO June 2009
Castle Rock, CO
June 2009
Ketchikan, AK
September 2009
(These are e-book prices; for hard copy prices, go to the pricing page)
A Waiter's Training - Only $17.95NO RESERVATIONS
RESTAURANT CONSULTANTS
FOR FIRST-TIME ENTREPRENEURS:
Precise, realistic, mistake-free
advisory from restaurant professionals with proven track records
of success (both critical and in terms of sales and profits)
FOR EXISTING RESTAURATEURS: A
sharpening and freshening
up of
your operations, while addressing today's economic
issues
FOR EXPANDING OPERATORS:
Tried-and-true blueprint for multi-
unit expansion
WANT TO KNOW MORE?
FIND OUT WHO WE ARE AND HOW WE CAN HELP YOU!
CHECK OUT OUR WEBSITE:
www.norezconsulting.com
Startling facts regarding the reasons businesses lose customers:
Customer dies - 1%
Moved away - 3%
Influenced by friends - 5%
Lured away by the competition - 9%
Dissatisfied with product - 14%
Turned away by an attitude of indifference on the part of an employee -
68%
In an effort to reverse the effect that CO2 is having on
our environment,
Waiter Training is proud to support the efforts of the
United Nations
Environment Program / Green
Belt Movement in their efforts to restore the planet.
Please plant a tree or give your financial support by following the link
below.

In one year, an average tree inhales 26 pounds of CO2
and exhales enough oxygen for a family of four for a year.