Restaurant training manuals and DVDs will support and maintain your training program.
A guest's impression of your restaurant is entirely in the
hands of your wait staff.
It's much easier to sell something you know than to just stumble through it. You might even have less turnover when your staff feels smarter and better able to sell your menu. People want to feel valued and valuable in their jobs; restaurant servers are no different than other workers.
Servers should also be able to go to the kitchen and ask questions before or after closing or when the restaurant is slow. The internet is also a great way to learn about food and wine. Servers, take some initiative and learn your menu because you know it will make you better.
"Susie has done an outstanding job of training our frontline staff.
She is engaging, talented at teaching and a great professional..."
General Manager, The Ace Club
"I thought this was going to be a boring lecture; instead, I had fun
and I learned some new stuff! And it works!"
Server, Caps on the Water
St. Augustine, FL
"I always believe you can learn something new and I
did. The added bonus was that it was fun." Philadelphia, PA
Where in the World is Waiter Training?
(These are e-book prices; for hard copy prices, go to the pricing page)A Waiter's Training - Only $11.95
Startling facts regarding the reasons businesses lose customers:
Customer dies - 1%
Moved away - 3%
Influenced by friends - 5%
Lured away by the competition - 9%
Dissatisfied with product - 14%
Turned away by an attitude of indifference on the part of an employee - 68%
In an effort to reverse the effect that CO2 is having on
Waiter Training is proud to support the efforts of the United Nations
Environment Program / Green Belt Movement in their efforts to restore the planet.
Please plant a tree or give your financial support by following the link below.